Staff Product Designer

Designing experiencesthat feel inevitable.

Anuradha Vellineni

Cupertino, CA · Open to opportunities

10+ years crafting digital experiences at ServiceNow, Google, PayPal, and JPMorgan Chase. I design AI-native products that serve millions of enterprise users.

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Anuradha Vellineni

About

Designing for people,
at scale.

I'm a Staff Product Designer with over a decade of experience crafting digital experiences for some of the world's most impactful companies — including ServiceNow, Google, PayPal, and JPMorgan Chase.

Currently at ServiceNow, I lead design for AI-native employee experiences, shipping products that serve millions of enterprise users worldwide. My work has directly contributed to ServiceNow's Employee Workflows business, representing ~$3B of the company's $11B total revenue.

I hold a Master's in Human Centered Design & Engineering from the University of Washington — where my passion for understanding the voice of users became foundational to my practice.

Open to new opportunities

10+

Years Experience

5

Companies

MS

HCDE, UW

Education

MS, Human Centered Design & Engineering

University of Washington · 2011–2013

M.Arch, Digital Architecture

Anna University, India · 2004–2006

Cupertino, CA

Work

Selected
projects.

ServiceNow — Employee Experience

ServiceNow — Employee Experience

ServiceNow · San Jose, CA

Current

AI-native conversational employee experience design — Employee Works and Move Works

AIConversational UIEnterprise
ServiceNow — Workplace Service Delivery

ServiceNow — Workplace Service Delivery

ServiceNow · San Jose, CA

2019 – 2024

Map Studio, Reservation Management, and workplace planning — from launch to $3B enterprise platform

EnterpriseWorkplaceMobile
Google Payments Platform

Google Payments Platform

Filter (Consulting for Google) · Mountain View, CA

7 – 8 years ago

Two projects on Google's Payments Platform: eMoney (adding Japan eMoney payment types to GPay across YouTube and Play) and PSD2 Risk Based Authentication (European payment security and fraud prevention protocol 3DS2.0).

MobilePaymentsGoogle
PayPal Partner Servicing

PayPal Partner Servicing

Cognizant Technology Solutions (PayPal) · San Jose, CA

8 – 10 years ago

Design of the new servicing experience for PayPal Partners. The goal was to increase Partner satisfaction by providing self-service tools, enable Partners to manage their business effectively through merchant activity dashboards and notifications, and help Partners grow their business with Data and Insights.

DashboardB2BPayPal
Chase Personal Banking

Chase Personal Banking

JPMorgan Chase (Contract) · San Francisco, CA

10 – 12 years ago

Chase Mobile app — redesign of Payments and Pay Bill flows, cardless ATM OTP, and responsive web payments for Credit Card and Auto-loan.

WebMobilePayments
Wallyhome

Wallyhome

WallyHome · San Francisco, CA

13 years ago

Design a brand new experience for the wallyhome hub and sensor system that provides insights into the health of home allowing homeowners to monitor temperature, moisture and humidity.

IoTDashboardMobile
BotCentral

BotCentral

BotCentral · San Francisco, CA

8 – 10 years ago

Design of BotCentral's developer facing portal with sample hi-fidelity chatbot mockups for Kate Spade, Airbnb, and Shopify.

Conversational UIMobileB2B
View all projects — editorial view

Experience

A decade of
crafting experiences.

Staff Product Designer

Unified Employee Experience

ServiceNow

Oct 2024 – Present
  • Leading AI-native employee experiences; shipped Employee Works conversational chat
  • Leading design for Move Works integration
  • Partnered with Now Assist team on conversational AI experiences

Staff Product Designer

Workplace Service Delivery

ServiceNow

Apr 2019 – Oct 2024
  • First designer on WSD; scaled to mature enterprise platform contributing ~$3B revenue
  • Led Map Studio (49% customer installation) and Reservation Management (31% active usage)
  • Supported $100K–$750K ACV enterprise deals

Senior UX Designer

Filter (Consulting for Google)

Aug 2018 – Apr 2019
  • Consumer payment platform for YouTube and Google Play (Japan eMoney/Felica)

Senior Associate, UX Designer

Cognizant (PayPal)

Aug 2016 – Aug 2018
  • PayPal Partner servicing portal with real-time merchant insights

UX Designer

JPMorgan Chase

Oct 2014 – May 2016
  • Responsive redesign of Chase Personal Banking payments
  • Next-gen payment concepts for Chase Mobile

Skills

Expertise &
capabilities.

Design

Product ThinkingInteraction DesignVisual DesignAI Experience DesignDesign SystemsConversational UIUsability Testing

Tools

FigmaFigma MakeFigma MCPClaude CodeV0Bolt

Contact

Let's work
together.

I'm actively exploring new opportunities. Let's discuss how I can bring design excellence to your team.

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